Help with routing, importing, pairing, Pro, and WooCommerce
Lestari Importer Support
Get practical support guidance for public page routing, extension pairing, staging review, image imports, duplicate handling, Pro licensing, variable products, CSV export, and WooCommerce publishing.
Secure request formatDiagnostics guidanceNo secrets in public channelsBilingual support content
For security, do not share license keys, pairing tokens, customer records, WooCommerce orders, production passwords, or private API credentials in any public channel.
What to include in a support request
Complete reports reduce back-and-forth and help support reproduce the issue safely.
Product area: Free/Core, Pro, Extension, Public Content, or WooCommerce publishing.
Exact workflow step where the issue happens.
Expected result and actual result.
Plugin versions, WordPress version, WooCommerce version, PHP version, browser version, and active theme.
Screenshots or a short screen recording if they do not expose private data.
Relevant error messages from WordPress debug log or browser console, with secrets removed.
Suggested issue format
Product: Lestari Importer Free / Pro / Extension / Public Content
Version:
WordPress version:
WooCommerce version:
PHP version:
Browser and extension version:
Issue area: Routing / Pairing / Import / Staging / Images / Variants / License / CSV / Public Pages / Other
Steps to reproduce:
Expected result:
Actual result:
Screenshots or screen recording:
Sensitive data removed: Yes
Self-check before submitting
Run these checks first so the support request can focus on the unresolved issue.
Confirm WordPress permalinks are enabled and saved.
Reactivate the public content plugin if a generated route returns 404.
Check that WooCommerce is active before publishing products.
Generate a fresh pairing code if extension pairing fails.
Temporarily disable caching/minification only on the staging site if scripts or styles do not update.
Open the browser console and note any JavaScript errors.
Enable WP_DEBUG on staging and confirm whether a PHP warning or fatal error appears.
Report-a-Bug modal
The core plugin includes an admin Report-a-Bug modal. Submissions are sent only after an administrator writes a report and clicks Send. Optional diagnostics are visible before submission and can be excluded. The local history keeps a bounded log so administrators can review previous report attempts.
Support boundaries
Support can help with plugin installation, routing, content rendering, import workflow, Pro licensing checks, and reasonable compatibility investigation. It cannot verify the legality of marketplace content usage, recover production secrets, guarantee third-party marketplace availability, or replace store-owner review before publishing.
Official Pro upgrade
Ready to unlock Lestari Importer Pro?
From any public content page, this Pro offer takes visitors into the official purchase flow. Checkout stays on Lynk, the Pro ZIP is available from the order, and the License Key is emailed after admin release.
Unlock variant imports, price markup, unlimited imports while licensed, and CSV export for faster catalog work.
After checkout, download the Lestari Importer Pro ZIP from your Lynk order page.
Keep the free Lestari Importer plugin active, then upload the Pro ZIP in WordPress.
Admin releases your License Key by email; activate it in Lestari Importer → Pro License.
Pro ZIP + License KeyDownload now, activate after your key arrives.Simple flow: Lynk checkout, install Pro ZIP, wait for the License Key email, then activate Pro.
VariantsMarkupCSVUnlimited
Pro ZIPAdmin reviewEmail key
License Key follows by email after admin release.
Lynk checkoutEmail License Key
Open Lynk CheckoutA focused Lynk checkout window opens. If your browser blocks it, you’ll get a safe same-tab fallback.
What happens next
Download Pro ZIP
Upload in WordPress
Receive License Key
Activate Pro
The Pro add-on works together with the free Lestari Importer plugin. Keep both installed and active.
Why does a public page return 404?
Usually rewrite rules were not flushed. Reactivate the plugin or resave Settings → Permalinks. The canonical pages are under /plugins/lestari/.
What should I never include in a support request?
Never include license keys, pairing tokens, API keys, production passwords, private customer records, WooCommerce orders, or full database exports.
Can support diagnose Pro features without Pro installed?
Support can review configuration and logs, but Pro-only behavior should be tested with Pro installed, activated, and licensed.
Lestari Importer Pro
Ready to continue to Pro checkout?
Lynk checkout opens in a dedicated popup. After payment, download the Pro ZIP from your Lynk order. The License Key is sent by email after the admin team reviews and releases the order.
Digital license for Lestari Importer Pro.
Download the Pro ZIP from your Lynk order page.
Install the free Lestari Importer plugin and Pro ZIP in WordPress.
Activate Pro with the License Key sent by email.
Lestari Importer Pro
Lestari Pro Lynk checkout popup
We open Lynk in a dedicated checkout window so this page stays in place. If your browser blocks the popup, use the fallback button to continue in this tab.
Format request amanPanduan diagnostikTanpa rahasia di channel publikKonten dukungan bilingual
Demi keamanan, jangan membagikan license key, pairing token, data pelanggan, order WooCommerce, password produksi, atau kredensial API privat di channel publik.
Apa yang perlu disertakan dalam request dukungan
Laporan yang lengkap mengurangi bolak-balik dan membantu dukungan mereproduksi issue dengan aman.
Area produk: Free/Core, Pro, Extension, Public Content, atau WooCommerce publishing.
Langkah workflow persis tempat issue terjadi.
Hasil yang diharapkan dan hasil aktual.
Versi plugin, versi WordPress, versi WooCommerce, versi PHP, versi browser, dan theme aktif.
Screenshot atau screen recording pendek jika tidak mengekspos data privat.
Error relevan dari WordPress debug log atau browser console, setelah rahasia dihapus.
Format issue yang disarankan
Produk: Lestari Importer Free / Pro / Extension / Public Content
Versi:
Versi WordPress:
Versi WooCommerce:
Versi PHP:
Versi browser dan extension:
Area issue: Routing / Pairing / Import / Staging / Images / Variants / License / CSV / Public Pages / Other
Langkah reproduksi:
Hasil yang diharapkan:
Hasil aktual:
Screenshot atau screen recording:
Data sensitif sudah dihapus: Ya
Self-check sebelum mengirim
Jalankan pengecekan ini terlebih dahulu agar request dukungan fokus pada issue yang belum selesai.
Pastikan permalink WordPress aktif dan sudah disimpan.
Aktifkan ulang plugin public content jika route generated mengembalikan 404.
Pastikan WooCommerce aktif sebelum publish produk.
Generate pairing code baru jika pairing extension gagal.
Nonaktifkan caching/minification sementara hanya di staging jika script atau style tidak berubah.
Buka browser console dan catat error JavaScript jika ada.
Aktifkan WP_DEBUG di staging dan cek apakah muncul warning PHP atau fatal error.
Modal Report-a-Bug
Plugin core memiliki modal Report-a-Bug di admin. Submission hanya dikirim setelah administrator menulis laporan dan menekan Send. Diagnostik opsional terlihat sebelum submission dan dapat dikecualikan. Local history menyimpan log terbatas agar administrator dapat mengecek percobaan report sebelumnya.
Batasan dukungan
Dukungan dapat membantu instalasi plugin, routing, rendering konten, workflow import, pengecekan lisensi Pro, dan investigasi kompatibilitas yang wajar. Dukungan tidak dapat memverifikasi legalitas penggunaan konten marketplace, memulihkan rahasia produksi, menjamin ketersediaan marketplace pihak ketiga, atau menggantikan review pemilik toko sebelum publishing.
Upgrade Pro resmi
Siap membuka fitur Lestari Importer Pro?
Dari halaman mana pun, Anda bisa turun ke penawaran Pro resmi ini. Checkout tetap melalui Lynk, ZIP Pro tersedia dari order, dan License Key dikirim lewat email setelah admin merilis order.
Buka fitur varian, markup harga, unlimited import saat lisensi aktif, dan CSV export untuk workflow katalog yang lebih cepat.
Setelah checkout, unduh ZIP Lestari Importer Pro dari halaman order Lynk.
Pastikan plugin gratis Lestari Importer tetap aktif, lalu upload ZIP Pro di WordPress.
Admin akan merilis License Key melalui email; aktifkan di Lestari Importer → Pro License.
ZIP Pro + License KeyUnduh sekarang, aktifkan setelah lisensi masuk.Alurnya jelas: checkout Lynk, install ZIP Pro, tunggu email License Key, lalu aktifkan Pro.
VarianMarkupCSVUnlimited
ZIP ProAdmin reviewEmail key
License Key dikirim lewat email setelah admin merilis order.
Checkout LynkEmail License Key
Buka Checkout LynkWindow checkout Lynk akan terbuka. Jika browser memblokir popup, tombol cadangan akan muncul untuk lanjut di tab yang sama.
Alur setelah checkout
Unduh ZIP Pro
Upload di WordPress
Terima License Key
Aktifkan Pro
Add-on Pro bekerja bersama plugin gratis Lestari Importer. Pastikan keduanya terpasang dan aktif.
Mengapa halaman publik 404?
Biasanya rewrite rules belum di-flush. Aktifkan ulang plugin atau simpan ulang Settings → Permalinks. Halaman canonical berada di /plugins/lestari/.
Apa yang tidak boleh saya sertakan dalam request dukungan?
Jangan menyertakan license key, pairing token, API key, password produksi, data pelanggan privat, order WooCommerce, atau export database penuh.
Bisakah dukungan mendiagnosis fitur Pro tanpa Pro terpasang?
Dukungan dapat mengecek konfigurasi dan log, tetapi perilaku khusus Pro sebaiknya diuji dengan Pro yang terpasang, aktif, dan berlisensi.
Lestari Importer Pro
Siap lanjut ke checkout Pro?
Checkout Lynk dibuka di popup khusus. Setelah pembayaran, unduh ZIP Pro dari order Lynk. License Key dikirim via email setelah admin mengecek dan merilis order.
Lisensi digital untuk Lestari Importer Pro.
Unduh ZIP Pro dari halaman order Lynk.
Instal plugin gratis Lestari Importer dan ZIP Pro di WordPress.
Aktifkan Pro menggunakan License Key dari email.
Lestari Importer Pro
Popup checkout Lynk Lestari Pro
Lynk akan dibuka di window checkout khusus agar halaman ini tetap terbuka. Jika browser memblokir popup, gunakan tombol cadangan untuk lanjut di tab ini.
